Poor Communication & Etiquette

As previously mentioned I currently pay my bills by making sandwiches for people who pay for them. In this time I have made some interesting observations concerning human behavior. First is that people are rude. Second is that demographics are astonishingly telling. I work at two separate locations and the difference in how people treat me from one location to the other is dramatically different. Both are in affluent neighborhoods but the interesting thing is that the people at Location One are pretty friendly. They know some things about me and I usually know some things about them. At Location Two I am generally treated with disdain and have had assumptions made about my intelligence because of the job I do. Yes, I work for minimum wage but that doesn't make me stupid or not worth treating with respect.

At what point did it become okay to talk on your cell phone when ordering food? It is extremely rude and if I had my way I wouldn't serve you until you were done. I had someone come in last week and stand in front of the counter while on the phone and I continued to sweep and do some cleaning until he was done. When the phone call ended he was mad and asked if I was finally ready. I replied by telling him that I am always ready, just waiting for him. The most irritating part is when their sandwich is done or nearly so and they suddenly realize that something about their sandwich is not what they wanted. Usually this is because they were paying attention to something other than me and don't realize that what they told me and what they actually want are not the same thing. Inevitably they are put out and mad at me even though they were the ones not paying attention.

So my place of employ has what can be called membership cards. On these cards you can earn points that add up to free food. These cards can also double as gift cards so I don't always know which it is. I generally assume that if they hand me money and their card that the card is to add point onto and the money is to pay for their order. I can't tell you how many times that people have been upset with me because the card was actually a gift card and I use the money they gave me instead. Is it wrong for me to assume that if you hand me money at the register that it is to pay for your purchase?

Rant over, you may now continue with your day.